PHASE 1/5 — TRACK

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PHASE 1/5 — TRACK

I want to understand:
• who keeps interacting
• what catches attention
• what language feels natural to them
• where they spend time online
• what problems they repeat constantly
• what type of content they trust
• what makes them leave


That tells me more than assumptions ever will.
On one client project, I noticed the business kept speaking like an industry expert while the actual buyers communicated completely differently.
The audience used simpler words.
Shorter sentences.
More emotional phrasing.
Less polished communication.
So instead of forcing branding language onto the audience, I started tracking how the audience already spoke naturally.


I studied:
• search terms
• comments
• reviews
• DMs
• watch time
• drop-off points
• clicks
• reposts
• buying patterns
Eventually, patterns started repeating.


One specific type of buyer kept appearing over and over again.
Same frustrations.
Same phrases.
Same timing.
Same behavior.
That’s the person I build around.
Because once you understand how one real person thinks, communicates, searches, reacts, and buys, marketing stops feeling random.

Now I know:
• where to reach them
• when they’re most active
• what words connect fastest
• what tone builds trust
• what type of proof they respond to


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